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PayPal
Pay Later or Immediately: Klarna

Payment for products is secure, fast, and easy. We do not store any payment-related information; instead, you enter all credit card or online banking payment details directly on the bank's or payment service provider's website. We use encrypted SSL connections for data communication. We offer reliable and diverse options for different payment methods, allowing you to choose the one that suits you best. The payment processing service is provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and financial institutions. Paytrail Oyj will appear as the payee on your bank statement or card invoice and will forward the payment to the merchant. Paytrail Oyj holds a payment institution license. In case of complaints, please first contact the product supplier.

Payment Processor Contact Information:

Paytrail Oyj
Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Paytrail Consumer Payment Terms

Klarna payment terms can be found by clicking HERE.

Letter Delivery to Your Mailbox: €4.90 (no tracking)
Parcel Delivery to Your Mailbox: €14.90 (with tracking)

Free delivery on orders over €79!

Multiple edge protectors can fit in the same delivery. Delivery will be made as a small package or letter by Post directly to your home mailbox or slot. You will see the shipping costs charged for your order (if any) in your shopping cart before you confirm your order.

The delivery time for customized products is approximately 10 business days. Products are made in Oulu, Finland, in the order they are received, so current demand may also extend the delivery time. Delivery time to Europe is approximately 8-16 business days.

Your order will be delivered as a letter or a small parcel directly to your home mailbox or slot. For items sent as parcels, you will receive a tracking code via email once the products are dispatched. If the product is sent as a letter, there will be no tracking number.

Yes, you can pick up your order from our location in Oulu, Finland. Any shipping fees you have paid will be refunded. Please contact info@padelnation.fi if you wish to arrange a pickup.

Yes, we deliver across Europe. Please contact us if you need delivery outside of Europe.

We are so confident that you will like the edge protector that we offer a 30-day satisfaction guarantee. This means you have 30 days to test the product. If you are not satisfied with the product within 30 days of receiving it, you can get your money back by returning the product to us.

If you wish to do this, please contact customer service before returning the product. The cost of return shipping is the responsibility of the customer.

Please contact our customer service at info@padelnation.fi. The customer support teams for Paytrail and Klarna can also assist with payment-related questions. However, please reach out to PadelNation's customer service first.

Yes, you can, and many of our customers have done so. Add the desired products to your cart and enter your message and the recipient's contact details (name, address, phone number, and email) in the order notes field at checkout. We will include your message with the shipment and send the product directly to the recipient.

You can also purchase a digital gift card in any amount from our online store. The gift card will be delivered directly to your email immediately after purchase. You can forward it easily to the recipient's email or print it out and present it in person.

Please contact our customer service at info@padelnation.fi or by phone. Delivery time depends on the current order queue. The typical delivery time for customized protectors is around 10 business days, but sometimes you might be lucky and receive the product as soon as the next business day.

The edge protectors are designed to fit most common padel rackets. By heating the protector with a hairdryer or heat gun during installation, it can adapt better.

If you’re unsure whether the protector will fit your racket, you can also send a message to info@padelnation.fi. All products come with a 30-day Padelnation satisfaction guarantee. If the protector does not fit your racket, you can return it for a refund.

After placing your order, you will receive an order confirmation. Depending on when you placed your order, you will later receive a shipping confirmation within 5-10 business days, once the products have been dispatched. After receiving the shipping confirmation, delivery by mail usually takes 2-8 business days.

PadelNation's slogan, "Shield Your Swing With A Custom Bling," captures the two main purposes of the edge protector. It not only protects your valuable equipment but also adds style to the padel court. The primary goal of the protector is to safeguard your racket from impacts and scratches while bringing fun and joy to the game.

Previously, edge protectors only served to protect your equipment, but now they can also convey a personal message. You can customize the protector with a motivational phrase, a nickname that suits your playing style, or even a longer quote. Examples include: "VAMOS!", "PUNISHER," or "You’ll only see this text in the locker room!"

These phrases can help with focus, add a personal touch for distinction, or provide a fun way to celebrate a point with a friend.

Installing an edge protector or tip protector on a padel racket is generally straightforward with a few tips. Here’s a step-by-step guide:

1. **Prepare the Racket:** Clean the tip of the padel racket from dirt and grease by wiping it with a damp cloth. For better results, use an alcohol-based cleaner to remove impurities more effectively. Dry the tip thoroughly.

2. **Pre-Installation:** For the best results, install the protector on a new racket before it gets any dings or damage.

3. **Position the Protector:** Fold the edge protector in half to expose the center. Remove the backing of the protector tape up to the fold and align the center of the protector with the center of the racket frame.

4. **Apply the Protector:** Start applying the protector from the center outward, one side at a time. Ensure that it is centered on the racket frame and that there are no wrinkles or uneven areas.

5. **Complete the Application:** Remove the backing from the other side of the protector and carefully press it down towards the other edge, repeating the previous steps. Check for any uneven areas and adjust the protector if necessary by gently peeling it off and repositioning it.

6. **Heat Application:** Lightly warm the protector with a heat gun or hairdryer. This helps the protector conform better to the racket and ensures that the edges are properly adhered. Be careful not to overheat the protector.

7. **Finalize the Installation:** Press down any remaining air bubbles or uneven areas to ensure a smooth finish.

Your custom edge protector is now ready to provide protection and display your personal message on the padel court!

Some edge protectors may require heating during installation to conform better to the racket. Just make sure not to overheat the protector. On PadelNation.store, you can easily design your edge protector with your own text, colors, and logo. It’s a fun way to add personality to your game. Try out how your nickname looks on a protector by clicking on the homepage.

When properly installed, the permanent acrylic adhesive keeps the tape securely in place. The protector is best suited for padel rackets with a slightly rounded or flat tip. It is not recommended for rackets with a "sandpaper-like" tip.

We recommend gently warming the protector with a hairdryer or heat gun to help it adhere better to the racket.

For Bullpadel Vertex and Hack 03 series rackets, we recommend using only the PadelNation - Clear protector, as the Frictionless version does not adhere well to the metal/plastic frame of the racket.

The durability of the protector depends on how actively the racket is used. The protectors are made from durable material, so they typically remain in good condition for a longer time. Many customers have kept the same protector on their racket throughout its lifespan. Generally, for an active player, the protector will stay in good condition on the racket for several months.

Yes, you have a statutory 14-day right of return from the moment you receive the product. Additionally, PadelNation offers a satisfaction guarantee that extends to 30 days from the date you receive the products. If you are not satisfied, you have the right to return the product within 30 days of receiving it and get a refund.

The costs associated with returns are the responsibility of the customer, and any shipping fees paid are non-refundable. Please contact customer service at info@padelnation.fi if you wish to return your order.

Yes, you can make changes to your order. Please send an email to our customer service at info@padelnation.fi, and we will assist you. To expedite the process, include your contact information and order number in the message.

While this is quite rare, human errors can occasionally occur due to the handcrafted nature of our products. If you have received the wrong item, please email our customer service at info@padelnation.fi. We will send you the correct products and compensate you for any inconvenience caused.